Incognito Casino FAQs

How do I sign up at Incognito Casino? 🚀

Signing up is quick and simple. Just enter your phone number, verify via SMS, and you’re ready to play. No lengthy forms or extra steps required!

How can I claim the Triple Welcome Bonus? 🎁

Make your first three deposits to unlock a 100%, 150%, and 200% bonus, each up to €500. Remember to choose the relevant bonus option in the cashier before confirming your deposit.

How do withdrawals work? 💸

Once you request a withdrawal, it’s typically processed on the same day. You’ll enjoy near-instant payouts with no hidden fees, so you can keep your winnings flowing.

What are the minimum deposit and withdrawal amounts? 🏦

You can deposit as little as €20. The minimum withdrawal is €25. Make sure you also meet any bonus requirements before requesting a payout.

Do I need to verify my account? 🔍

Sometimes we’ll ask for identity verification to comply with regulations and prevent underage gambling or fraud. It’s usually a quick, straightforward process if required.

Can I cancel or change my withdrawal once requested? 🔄

If your withdrawal is still pending, you can cancel it in the Cashier’s Transactions tab. Once fully processed, changes are no longer possible.

Why might a deposit or withdrawal be declined? ❌

Common reasons include incorrect payment details, insufficient funds, or security measures. Always double-check your information and make sure you have enough balance available.

Is there a mobile app for Incognito Casino? 📱

There’s no separate app, but you can add Incognito Casino to your home screen (on mobile) or install a desktop shortcut. Enjoy instant access from virtually any device!

How do I contact the support team? 🤝

Our support squad is on standby 24/7! Reach out via live chat or email if you have questions regarding your account, bonuses, or general gameplay.